Excellence Through Innovation


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Leading ExpandIT Products

 
ExpandIT Mobile Sales

ExpandIT Mobile Sales is designed for distribution companies with travelling sales representatives.
If you struggle to update available items lists, catalogues, prices, alternative items, delivery dates and addresses then you should contact sales@dynatechpartners.com.


 
B2B eCommerce

ExpandIT Internet Shop is designed for distribution companies with customer specific items and prices; multiple currencies; invoice – and line-discounts, multiple departments but wanting one content management system (CMS).



 
ExpandIT Mobile Service

ExpandIT Service Management is tightly integrated with Dynamics AX/NAV but also with market leading vertical solutions such as Dynamic Software and DAXeam.
It gives you interactive planning and a fully automated process from AX/NAV to the field and back.



 
Service Portal

ExpandIT Service Portal enables your customers to create service requests which are subsequently planned alongside the other jobs in ExpandIT Planning Board.
A log of the communication related to the service item gives the perfect platform for customer-vendor partnering.


ExpandIT Mobile Sales


– 100% focus on sales

 
With ExpandIT Mobile Sales you achieve:
  • More effective sales visits.
  • Wider product sales.
  • Better knowledge of individual customers and their purchase history.
  • Less office time and more customer time.
ExpandIT Mobile Sales provides:
  • Opportunities to adapt the sales system to your organization strategies and processess.
  • A scalable platform that handles individual data and the ability to manage multiple brands in the same solution.
  • Relevant information to each employee in the form of data on their own customers, budgets and actual figures.

Implement the Most Useful Mobile Platform for NAV


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ExpandIT Mobile Service

ExpandIT Mobile Service Management:

Would your organization like to get rid of forms, sheets or other pieces of paper that are used to transport information to and from your customers? Has your organization ever estimated the cost of pushing business documents created by service employees working in the field?

ExpandIT Mobile Service Management is designed to support business processes where an order is created in either Epicor iScala, Dynamics AX/Axapta or Dynamics NAV/Navision; scheduled by a planner and sent to a team or an individual user in the field.

The user can also initiate work in the field while at the same time keeping planners informed..


The service order includes all crucial information, including the customer’s name, address, the service priority, the customer’s preferred appointment date and time and of course a description of the problem.
As the work is completed the service employee records all important service information such as type of service, fault reason, fault area, symptom, solution and quantity on her/his mobile computer.
Furthermore, the service employees can add onsite requests which during synchronization supplements the ones that already exists in the back-end system.
This contributes to invoicing the customer correctly and for the actual costs without demanding extra resources in your administration.


Minimize cost:

With the ExpandIT Mobile Service Management your organization will be able to minimize these costs while at the same time provide the service employees as well as the managers with up-to-date information.
A service technician will only receive service requests & information relevant to her/him.
You can enable the technicians to be able to create new service orders and register new equipment.


Service requests from customers may be entered in AX/Axapta/NAV/Navision, in the Planning Board and/or by the individual technician in the field.

Requests may be scheduled to a team or an individual by a planner who uses information from a number of sources to decide the optimal planning.
Some organizations benefit from optimization tools while others depend on experienced resources using supporting tools like ExpandIT Planning Board & Map.